Mybet believes that online entertainment should be a fun, controlled, and safe experience for all members. We provide a wide range of self-control tools, 24/7 support, and clear guidance so you always stay in control — because your safety is our number one priority.
Set your own deposit limit based on what you can afford — daily, weekly, or monthly. Once the limit is set, the mybet system will automatically block any deposit that exceeds the amount you have chosen, with no manual reminders needed.
The mybet platform will send you reminders when you have played beyond the duration you set. You can also set session time limits so the system will automatically log you out once the limit is reached.
Protect yourself from excessive losses by setting a maximum loss limit over a specific period. Once this limit is reached, your account will be blocked from placing new bets until the reset period begins.
Need a short break? Use the time-out feature to temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or carry out any transactions.
If you feel you need to stop completely, mybet offers a permanent self-exclusion option that will close your account permanently. This request cannot be reversed and is fully enforced.
Mybet only permits members aged 18 and above. Age verification is carried out during registration, and periodic KYC checks ensure that no minors are using our platform at any time.
At mybet, we don't just provide an entertainment platform — we build a safe, fair, and responsible environment for every Malaysian member who joins us. Responsible gaming is not merely a slogan for us; it is at the core of every decision we make in designing and operating this platform.
We understand that for the majority of our members, betting is an enjoyable form of entertainment — much like watching a film or dining at a favourite restaurant. However, we are also aware that a small number of individuals may struggle to control their betting activity. That is why mybet continually invests in tools, staff training, and support programmes specifically designed to protect members who need assistance.
The mybet Responsible Gaming team operates 24/7 and is trained to identify early signs of problem gambling and provide appropriate support in the most empathetic and non-judgmental way. We are here for you, whatever your situation.
Responsible gaming means making conscious, informed choices when participating in betting activities. It means playing for enjoyment — not as a way to escape problems, pay off debts, or generate a steady income.
Here are the characteristics of a responsible player:
Mybet provides a comprehensive and easy-to-use set of self-control tools, accessible directly through your account settings or by contacting our support team. All tools are free and can be activated at any time.
To access the self-control tools, log in to your mybet account and go to the Account Settings > Responsible Gaming. From there, you can manage all available limits and options. Any limits you set will take effect immediately and cannot be increased within the 24-hour review period — this is to protect you from impulsive decisions.
Problem gambling rarely appears overnight — it typically develops gradually. Recognising the early warning signs is key to getting help before the situation becomes more serious. Here are some warning signs to watch out for:
Continuing to play in an attempt to recover lost money
Hiding betting activity from family or friends
Borrowing money or selling assets to place bets
Unable to stop or reduce betting despite wanting to do so
Feeling anxious, irritable, or stressed when unable to bet
Spending more time betting than originally planned
If you or someone you know needs help with a gambling problem, here are the steps you can take through the mybet platform:
Reach our support team via 24/7 live chat or email at [email protected]. Let us know that you would like to discuss responsible gaming or need assistance with self-control tools.
Our team will help you activate deposit limits, time limits, or a self-exclusion immediately — no judgmental questions asked. The process takes less than 5 minutes.
If necessary, our team will conduct a brief assessment to better understand your situation and recommend the most suitable support steps for your needs.
For cases requiring professional assistance, mybet will provide information and referrals to recognised problem gambling support organisations in Malaysia, free of charge.
Mybet has a zero-tolerance policy against the use of our platform by individuals under 18. We employ a multi-layered age verification system during registration, including thorough KYC checks to ensure every member is a legally recognised adult.
If you share a device with children or teenagers, we recommend that you:
If you suspect your account is being used by a minor, please contact the mybet team immediately. We will investigate and take appropriate action, including instant account closure if necessary.
Answer the following questions honestly. If you answer "Yes" to 3 or more questions, we encourage you to contact our support team.
Have you ever bet more than you could afford to lose?
Have you ever borrowed money to bet?
Is wagering affecting your relationships or employment?
Do you find it hard to stop playing even after significant losses?
Are you hiding your wagering activity from loved ones?
Log in to your mybet account using your registered username and password.
Click the profile icon at the top and select "Account Settings", then choose the "Responsible Gaming" tab.
Choose the control tool you want — deposit limits, time limits, time-out, or permanent exclusion.
Set the value or duration you want and confirm. The limit will take effect immediately.
Mybet is committed to ensuring every member enjoys a safe and responsible entertainment experience. Register today and use a platform that truly cares about your well-being.